Support
Need help with Next Move? Browse common topics below, or reach out directly — we aim to respond as quickly as we reasonably can.
Getting started
Learn how to add a situation by uploading screenshots, importing supported conversation content, or describing what happened in your own words, in English or Spanish.
Normal and Dark modes
Learn the difference between balanced Normal analysis and the more adversarial Dark analysis, including the five Dark intensity levels.
Saved sessions and follow-ups
Manage your saved sessions from within the app, ask follow-up questions and add new messages to continue an existing analysis.
Subscriptions and billing
Next Move offers Weekly Pro, Monthly Pro, and one-time Standard Case and Deep Analysis purchases. Subscriptions are managed through your Apple App Store or Google Play account settings.
Deleting your account
You can permanently delete your account and data at any time from within the app, or by following the steps on our Delete Account page.
Privacy questions
Read our Privacy Policy for details on how conversation content and screenshots are handled, or contact us with specific questions.
Reporting a problem
If something isn't working as expected, tell us what happened and which device and app version you're using so we can help faster.